Contact us

Timetables may vary depending on the time of year. Up-to-date timetables can be consulted directly on the website or via Google Maps.

Contact is possible by telephone, e-mail or via the form at the bottom of the page. The team generally responds within 24 hours (excluding weekends and public holidays).

Yes, under certain conditions: -> For classic activities, modifications or cancellations are possible at no charge, even at the last minute. -> For birthdays, the €50 deposit is refunded if cancellation is made at least 48 hours in advance. -> Special conditions apply to groups. In the event of unforeseen circumstances, a quick message will enable the team to find a suitable solution.

We recommend checking your junk mail. If there is no confirmation, you can contact us with the name, e-mail address and booking date for a quick check.

School groups, associations and companies (team building, seminars...) are welcome. Requests can be made via the form or by e-mail, and a suitable proposal will be sent as soon as possible.

Yes, in the event of a lost object, a message or call with a precise description of the object and the date of the visit will launch the search. As soon as the object is found, we'll get back to you.

The team generally responds within 24 to 48 hours (excluding weekends and public holidays). During busy periods, additional time may be required. Thank you for your patience and understanding.

By public transport: -> Tram: 55 -> Bus: 12, 21, 59, 64, 65, 80, 727, R26, R27, N62 -> Train: Bordet station. -> By car: Avenue Jules Bordet 1, 1140 Evere Freeway exit "Evere" or from the center via "Meiser" -> By bike: bike parking available just outside the entrance.