Privacy policy

ARTICLE 1 - PURPOSE AND PRINCIPLES OF DATA PROTECTION

SKYMAX attaches great importance to the protection of your personal information. This policy aims to inform you in a transparent manner about how we collect, use and secure your data when you visit our website https://skymaxpark.com or use our services.
We undertake to comply with the applicable legal provisions, in particular the General Data Protection Regulation (RGPD) and the law of July 30, 2018 on the protection of individuals with regard to data processing.
For any questions regarding this policy, contact our Data Protection Officer (DPO) at info@skymaxpark.com.

ARTICLE 2 - PURPOSE OF COLLECTION AND PROCESSING

The personal data we collect is used to manage reservations and orders online or at the cash desk, as well as for administrative follow-up, invoicing and communication related to our services. They may also be used to inform you about our activities and to provide you with personalized offers, subject to your prior consent.
Data may also be used for security purposes, in particular via video surveillance, as well as for taking photos or videos for promotional purposes, in accordance with the provisions of article 9.
When you book online, a confirmation e-mail is sent to you, listing the encoded data. If you agree, you can receive our newsletters and promotional offers by ticking the box provided for this purpose when booking or creating your account.
The legal basis for processing is the performance of the contract where this is necessary to provide our services, compliance with legal obligations, particularly in relation to billing and security, and your explicit consent for processing relating to marketing (newsletters), commercial prospecting and promotional photos.
You may at any time withdraw your consent for the receipt of promotional communications, without this affecting the legality of processing already carried out prior to such withdrawal.

ARTICLE 3 - TRANSMISSION AND SHARING OF DATA

Personal information collected by SKYMAX is processed exclusively within our organization. It is never sold or transferred to third parties, unless we are obliged to do so by law or if its transmission is necessary for the performance of a service you have requested, such as the technical or administrative management of a reservation.

ARTICLE 4 - CONSENT

By accessing our site or using its features, you confirm that you have read this policy and agree to the processing of your personal data under the conditions described. This consent is manifested by a positive action, such as the validation of an acceptance box during your reservation. This step is essential in order to benefit from certain functions, such as online booking. You may withdraw your consent at any time. This withdrawal does not call into question the legality of the processing carried out prior to its exercise, but may make certain services requiring this consent unavailable.

ARTICLE 5 - DURATION OF DATA RETENTION

Personal data is kept only as long as is necessary to achieve the purposes for which it was collected, then it is securely deleted or anonymized. Under no circumstances are they kept beyond a maximum period of five years, unless a longer period is imposed by law or justified by a legitimate interest such as the management of contractual obligations or possible litigation.

ARTICLE 6 - YOUR RIGHTS

In accordance with regulations, you have a right of access to your data, as well as a right to rectification, deletion, limitation of processing, opposition on legitimate grounds and portability. To exercise these rights, you can send your request by e-mail to info@skymaxpark.com, accompanied by proof of identity if required. We undertake to respond within the legal timeframe.

ARTICLE 7 - SECURITY

We implement all the technical and organizational measures necessary to guarantee the security and confidentiality of the personal data we process, in order to protect them against loss, destruction, unauthorized access or disclosure.

ARTICLE 8 - COOKIES AND TRACEERS

When you browse our site, cookies may be deposited on your device in order to improve your user experience, facilitate navigation, adapt our services to your preferences and measure page traffic. These files also enable us to collect statistics in order to optimize the site's operation and, where appropriate, display personalized content or targeted advertising. The cookies we use are never used to track your behavior on other websites.
Your web browser allows you to block the installation of cookies, to be notified when a cookie is placed, or to delete those already stored. To find out how to do this, please consult the "Help" section of your browser. For more information on cookie management, please visit www.allaboutcookies.org/fr.
We use different types of cookies. Some are essential to the proper functioning of the site and cannot be deactivated, while others are optional and can be refused.
Cookies linked to social networks facilitate interaction with platforms such as Facebook or Instagram and can save your preferences. If you are connected to a social network during your visit, it may also track your activity, even without direct interaction with the social buttons present on our site.
Statistics cookies enable us to measure traffic and understand how visitors use the site. This anonymous data is essential to improve navigation and make our content more relevant.
Personalization cookies are used to adapt the display of our site to your preferences and make your experience smoother, for example by displaying content related to your choices or previous bookings.
Advertising and third-party cookies may also be used to deliver targeted ads and analyze their performance. These cookies do not contain any personally identifiable information and are based solely on anonymous browsing data.
We do not control cookies deposited by third-party partners and invite you to consult their privacy policies for more information.
Our marketing e-mails may contain tags or "web beacons" that allow us to know whether our messages have been opened and which links have been clicked. This information is used to improve the relevance of our communications. You can avoid this tracking by choosing to receive our e-mails in text format rather than HTML format.

To learn more about disabling cookies and trackers, you can consult the following resources:

• - Google Analytics: http://tools.google.com/dlpage/gaoptout
  - Microsoft: http://privacy.microsoft.com/fr-be/default.mspx
  - Yahoo: http://info.yahoo.com/privacy/en/yahoo/

You can also consult the page dedicated to cookies for your browser:

• - Internet Explorer

• - Firefox

• - Google Chrome

• - Safari

ARTICLE 9 - TAKING PICTURES (PHOTOS AND VIDEOS)

Pictures and videos may be taken for security purposes (video surveillance) and promotional purposes (publication on site, social networks, marketing materials). Such processing is carried out in accordance with the Belgian law of March 21, 2007 on video surveillance.
These shots are generally non-targeted and relate to atmospheric scenes. On the other hand, any targeted photo or video that clearly identifies a person will only be used with that person's explicit consent or, in the case of minors, with that of their legal representative.
Visitors who do not wish to appear on these media must inform reception before entering the park. This objection does not apply to images from video surveillance, which meet a legal security obligation.

ARTICLE 10 - DIRECT MARKETING

You have the option of refusing, at any time and free of charge, the use of your personal data for direct marketing or commercial communication purposes by contacting us at info@skymaxpark.com.

ARTICLE 11 - COMPLAINT

If you feel that your rights are not being respected or if you have any questions regarding the protection of your data, you can contact us directly at info@skymaxpark.com. You also have the right to lodge a complaint with the Data Protection Authority (DPA) at the following address: Rue de la Presse 35, 1000 Brussels. More information is available at www.autoriteprotectiondonnees.be or by e-mail at contact@apd-gba.be.